Terms and conditions

Last updated November 2026

Who we are

Travelgineers is a travel agent registered with J&K Tourism, Reg. No. JKEA00000615, with its office at Bishember Nagar Rd, Dalgate Bridge, Chinar Bagh, Srinagar, J&K 190001.

Prices

  • Website prices are starting prices per person on twin sharing, land only, before 5% GST.
  • The price in your written confirmation is the final price. It can differ from the website by date, hotel and group size.
  • AED values are approximate. Billing is in Indian rupees.
  • Prices on the website are valid until 31 March 2027.

What a booking includes

Your written confirmation lists the hotels, the car, the meals and the sightseeing. Anything not listed there is not included.

Hotels and houseboats

  • Hotel and houseboat names are confirmed in writing before you pay.
  • If a confirmed property becomes unavailable, we provide one of the same or a higher category and tell you before arrival.
  • Check-in and check-out times are set by each property.

Vehicles

  • Cars are for the transfers and sightseeing in your plan. Extra trips are charged.
  • Air conditioning is switched off on steep mountain roads.
  • Local taxi union rules apply in some places, including Pahalgam and Ladakh. The plan tells you where a local vehicle is required.

Permits and documents

Carry original government photo ID for every traveller. Foreign nationals need a valid passport and visa, and permits for some areas. We arrange permits where the plan says so.

Health and altitude

Parts of Ladakh and Spiti are above 4,000 m. Speak to your doctor before booking if you have a heart or lung condition, are pregnant, or are travelling with small children. You are responsible for your own fitness to travel.

Changes outside our control

Weather, landslides, road closures, flight delays and government orders can change a plan. We will offer the best available alternative. Extra costs caused by such events are paid by the traveller. See the payment and cancellation policy.

Liability

Hotels, transporters and activity operators are independent suppliers. We are not liable for loss, injury or delay caused by them or by events outside our control. We recommend travel insurance for every trip.

Disputes

These terms are governed by the laws of India. Courts in Srinagar have jurisdiction.

Questions: sales@travelgineers.com

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